Privacy & Legal

This website is owned and operated by Kostan Group Pty (ABN 36 136 934 051) trading as "Falke". The material on this website is copyright © 2009 to Falke, unless otherwise disclosed. This site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Kostan Group Pty. By continuing to access this website and in the event of ordering Goods through Falke, you agree and consent to the Terms and Conditions contained here in (as amended from time to time).

Privacy

Under law, your rights to privacy are protected. Every time we collect, hold and use your personal information, we are regulated by the National Privacy Principles contained within the Privacy Act 1988 (Cth). Falke will not obtain or use any information you provide in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.

Falke does not share, sell or trade your personal information gathered online, such as email addresses or postal addresses. Personal information collected online will only be disclosed within our corporate group for marketing purposes and promotional communications. 


Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

Security

Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. If you have received any promotional material and you do not wish to receive it again please notify us, we will cease sending any further promotional material.

Falke will not sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from www.falke.com.au or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law. 

Online Ordering Security

Protecting your personal and order information is a priority at Falke. Our eCommerce system uses a secure transaction environment. We use the latest Secure Sockets Technology (SSL) available to ensure your information is safe and secure at all times. SSL is an industry standard which is used by all the major eCommerce sites on the Internet. It works by encrypting your information which you enter in on our webpages which prevents the information being intercepted by an unauthorised party.

Furthermore for all Credit Card Transactions we use the Commonwealth Payment Gateway and all data is transmitted directly between your machine and Commwealth. Therefore we do not store any payment details in our database.